Consumer Tips: Find the Gym for You

6 Signs You Joined the Wrong Gym—and What to Do About it Now

These solutions to your membership misfortunes will help you navigate through the haze and see the bigger picture down the road

“My favorite treadmill/ elliptical/ weight machine is broken”

Why it’s a problem: You’re paying a monthly gym membership because you want access to everything the gym has to offer, and shoddy equipment wasn’t part of the deal.

What you can do now: It’s fair to expect equipment to be fixed within seven to 10 days, or as few as 24 hours for a big gym with a technician on staff, according to Greenfield. Remind the owner or manager it’s broken by sharing with them that you planned to use the equipment for your workout, and then ask if it can be bumped up the priority list. “It’s costly to do things like fix treadmill belts and fix the cables on a weight machine,” says Greenfield, so make sure the staff knows it’s affecting your routine and experience.

Find out how adding a little resistance to your workout can help you tone every inch faster!

Next time: In addition to carefully checking the equipment you use regularly before you sign on the dotted line, Greenfield suggests taking a good look at the layout of the entire gym. “If it’s well organized into logical activity areas that shows that the owners are aware of how people work out.” And don’t be afraid to chat up existing members when you try out the gym, for example, asking the woman on the next machine over how long she’s been a member and if she’s ever had problems with broken equipment.

Related: New Treadmill Workouts
3 Comments